Description & Requirements
Introduction: A Career at HARMAN Automotive
We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.
Engineer audio systems and integrated technology platforms that augment the driving experience
Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence
Advance in-vehicle infotainment, safety, efficiency, and enjoyment
About the Role
Defect Management is a project management activity and part of project management for SW area. A team of defect managers is providing expert knowledge to all major European OEM projects. It aims to establish standardized problem resolution processes, reporting standards and tailors project conventions. It handles a large amount of SW defects and sets up necessary tooling.
This role is a student/trainee internship supporting defect managers with ticket operations, reporting, and automation. It is a 6‑month internship (full‑time or part‑time) with a hybrid working model; on‑site preferred (Bucharest) for collaboration and stakeholder interactions.
What You Will Do
Support Defect Managers across projects in Europe with day-to-day ticket operations.
Improve defect data quality by verifying/correcting ticket assignments, adding tags/flags, and checking links to customer ticket tools.
Support project milestone activities (e.g., closing defects on completion, generating back‑integration tickets to track fixes across branches).
Prepare and maintain defect reporting: verify report filters, generate KPI/topic-based reports, and support meeting agendas and follow-ups.
Support process quality and tooling: maintain documentation, handle database access requests, track ticket sync issues, and coordinate follow-up with the engineering tooling team.
Use Copilot/AI-assisted tools to accelerate reporting drafts, analysis summaries, and documentation updates – while validating results and handling data responsibly.
What You Need to Be Successful
Strong affinity for data, numbers, and structured work (quality mindset, attention to detail).
IT/tooling confidence: practical experience with Microsoft Excel, Outlook, and Copilot (or similar productivity tooling).
Excellent communication skills in English.
Comfortable using AI-assisted tools to accelerate reporting and documentation with disciplined validation and responsible data handling.
Evidence of excellence through prior structured work (projects, internships, student initiatives) and consistently reliable execution.
Bonus Points if You Have
Ongoing education in Engineering or Computer Science.
VBA and/or Python experience for automation.
What Makes You Eligible
Intercultural experiences and social skills
Hybrid working model; on‑site preferred (Bucharest).
Successfully complete a background investigation and drug screen as a condition of employment
What We Offer
Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
Extensive training opportunities through our own HARMAN University
Competitive wellness benefits
Tuition reimbursement
“Be Brilliant” employee recognition and rewards program
An inclusive and diverse work environment that fosters and encourages professional and personal development
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